Frequently Asked Questions
Product Information
Our sunglasses are crafted from sustainable wood varieties like bamboo, walnut, and maple, combined with high-quality lenses for durability and style.
Yes! Our wooden sunglasses are designed to be both strong and lightweight, but like all wooden products, they should be treated with care to avoid excessive impact.
Clean with a soft cloth and store them in the case when not in use. Avoid exposure to water and extreme temperatures to maintain their shape and finish.
Yes, our sunglasses come in various frame sizes. Check our style guide to find the perfect fit, or look out for the virtual try on option to see how they fit on you!
All our sunglasses polarized lenses with UV 400 protection for clear vision and reduced glare. Color and tint level vary depending on the specific pair.
Ordering and Payment
Simply browse our collection, select your favorite pair, and follow the checkout process on our website.
We accept all major credit cards, PayPal, and other secure payment options.
Yes, we use SSL encryption to ensure all transactions are secure and your payment details are protected.
Orders can be modified or canceled up until they have shipped out of our warehouse which are typically processed In. under 24 hours. After that, we begin processing for shipping, and changes may not be possible.
Shipping and Delivery
We offer various standard and expedited shipping methods. Shipping times and rates depend on your location.
Orders typically ship within 1-2 business days. Delivery takes 3-7 business days for standard shipping or 1-3 business days for expedited shipping, depending on your location and chosen shipment method.
No, unfortunately at this time we only ship In North America. But stay tuned as we are rapidly expanding and will be adding additional markets soon!
Once your order ships, you’ll receive a tracking number via email to monitor its progress.
Yes, we offer free standard shipping on orders over $50 within the continental U.S.
Returns and Exchanges
We accept returns within 30 days of purchase. Items must be unworn, undamaged, and in original packaging. If you are not happy with your glasses at any time however we will help you exchange your glasses for a pair that fits your style at any time!
Visit our Returns page for step-by-step instructions on how to return or exchange your order.
Warranty and Repairs
Yes, our warranty is simply. If you have any issue, we will take care of it. We stand behind our sunglasses and will not be satisified until you are and any Issue you may have had Is resolved.
Yes, we offer repair services for minor damages. Contact us for more information on how to request repairs.
Simply reach out to our Customer Service Team with your order details, and we’ll assist you in filing a claim. Please use the contact us form or you can message us via the chat feature!
Use this text to answer questions in as much detail as possible for your customers.
Company Information
As a wooden sunglasses company, we start with a commitment to sustainability and craftsmanship. Our eyewear is crafted from sustainably sourced wood, creating stylish, eco-friendly products that stand out. We're a local startup that not only values the planet but also our community. Every pair of sunglasses is designed with care, ensuring both quality and attention to detail. What truly sets us apart is our deep connection to the community that has supported us since the beginning. We’re dedicated to building lasting relationships with our customers, so every purchase helps us continue to grow while supporting local initiatives. We’re passionate about producing unique, high-quality sunglasses that don’t just look great but also contribute to a positive impact on the world.
Currently, we primarily operate online, however we regularly participate In events around Arizona and the southwest region. Follow us on Instagram to see where we will be next!
Yes, a portion of our profits goes toward reforestation and various conservation efforts, and we are committed to reducing our environmental impact through sustainable practices.